Support Contacts

M&R offers individual support models appropriate to the specific customer. Our support team consists of highly qualified M&R personnel, providing fast and professional assistance on technical questions. We are happy to detail a support model tailor-made for your requirements.

A reliable, web-based support tool is available to our customers, one that passes on enquiries reliably and quickly to the appropriate team member.

Support: Office Hours

Monday to Thursday: 07.30-16.30 Uhr 

Friday: 07.30-14.30 Uhr

With a 24/7 contract we are available for you around the clock.

Support: Europe & Asia

Based at our company headquarters in Grambach/Graz, our team takes care of our customers from the European and Asian countries. For fuller information on our support models please contact: +

Phone: ++43-316-4000-621 

Telefax: ++43-316-4000-18

E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Support: Germany

For our customers from the German market, our support base in Erfurt is very happy to be at your service for support and maintenance.  

Phone: ++49-176 11 50 14 27 

E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Support: Canada and USA

From our subsidiary, M&R Automation Canada Inc., we take care of our customers in the US and Canadian markets. For complete information about our support models please contact:  

Phone: ++905-669-0266 

Telefax: ++905-669-0791 

E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it